Built to Last, But Proper Care is Key
At Glow Beauty Case, we take pride in offering some of the most advanced and reliable aesthetic machines in the industry. Our Glow Beauty Case 6 in 1 Hydradermabrasion Machine is a leading choice for beauty professionals who want to deliver high-quality skin treatments with ease and efficiency. Each machine is built to the highest standards, ensuring long-lasting performance and exceptional treatment results.
However, as with any well-used piece of professional equipment, regular wear and tear can occur over time—especially if the machine is not maintained correctly. While Glow Beauty Case machines are designed for durability, improper handling, lack of maintenance, and infrequent cleaning can lead to minor issues. The bipolar RF probe, in particular, requires proper care and servicing to ensure it continues to deliver optimal skin-tightening and collagen-stimulating effects.
The good news? Serious issues with these machines are rare, particularly when salons and beauty professionals follow regular servicing schedules and maintain their equipment properly. With the right care, your Glow Beauty Case 6 in 1 machine can serve your business for years to come, delivering consistent, high-quality results for your clients.
One of the most important aspects of machine maintenance is ensuring that the entire system is thoroughly cleaned after every use. This is not only essential for maintaining the longevity and efficiency of the machine, but also for infection control between clients—ensuring a safe and hygienic environment for every treatment.
In this guide, we will cover:
✔️ How to take care of your Glow Beauty Case machine
✔️ Why issues with the bipolar RF probe may occur
✔️ What steps you can take to troubleshoot common problems
✔️ How to prevent future issues with proper maintenance
By following these best practices, you can ensure your Glow Beauty Case machine continues to perform at its best, allowing you to focus on providing outstanding treatments to your clients without unexpected interruptions. Let’s dive in!

Why Do Issues Happen with the Bipolar RF Probe?
Even with proper use, technical issues are rare, but can arise with the bipolar RF probe on the Hydradermabrasion Machine. These issues typically occur due to connection faults, wear and tear, user handling errors, or compatibility problems. Below, we explore the main reasons RF probe issues happen and how to prevent them from recurring.
1. Electrical Connection Failures
Cause:
Loose cable connections between the probe and the machine.
Damaged or frayed wires inside the cable.
Power fluctuations from unstable electrical sources.
How to Prevent It:
✅ Always ensure cables are securely connected before turning on the machine.
✅ Avoid bending or twisting the probe’s wires, as this can cause internal damage.
✅ Use a stable power source with a surge protector to prevent electrical interference.

2. Probe Overheating
Cause:
Using the probe for extended periods without breaks.
Faulty internal temperature sensors causing excessive heat buildup.
Poor ventilation or blocked cooling mechanisms inside the machine.
How to Prevent It:
✅ Limit usage to manufacturer-recommended treatment times (typically 15-20 minutes per area).
✅ Allow the machine to cool down between treatments.
✅ Check and replace faulty temperature sensors if overheating occurs frequently.

3. Poor Contact with Skin
Cause:
Not applying enough conductive gel during treatment.
Client's skin not being clean or dry before application.
Probe not being held at the correct angle for even energy distribution.
How to Prevent It:
✅ Always use an adequate amount of conductive gel to improve RF transmission.
✅ Ensure the skin is clean and free from oils or lotions before starting.
✅ Hold the probe flat against the skin and move it in consistent, circular motions.

Internal Component Failure
Cause:
Over time, electronic components inside the probe can degrade.
Moisture or liquid exposure can cause short circuits.
Frequent plugging and unplugging can loosen internal connections.
How to Prevent It:
✅ Store the RF probe in a dry, safe place when not in use.
✅ Avoid exposing the probe to excessive humidity or liquids.
✅ Handle the probe gently when connecting or disconnecting it.
✅ Ensure that regular cleaning, servicing and maintenance are undertaken on your probes and machine.
5. Compatibility Issues
Cause:
Using an incompatible RF probe with the Glow Beauty Case Machine.
Firmware issues within the machine causing it to fail to detect the probe.
Incorrect machine settings affecting RF output.
How to Prevent It:
✅ Only use the original RF probe designed for your Glow Beauty Case machine. If required, only purchase a new probe from the original manufacture/supplier.
✅ Regularly update your machine’s software if updates are available.
✅ Double-check machine settings before starting a session.
FOR FURTHER TROUBLE SHOOTING PLEASE REVIEW OUR PDF HYDRADERMABRASION MACHINE MANUAL & TROUBLESHOOTING GUIDE
Final Thoughts: Longevity Through Proper Care
The Glow Beauty Case Hydradermabrasion Machine is designed to provide years of reliable performance when properly maintained. Our machines are engineered to the highest standards, making them some of the most durable and effective beauty devices available today.
Thankfully, serious issues with these machines are rare. When beauty professionals prioritise regular maintenance, proper cleaning, and careful handling, their Glow Beauty Case machines can continue to deliver outstanding results for many, many years.
In the rare event that an issue does arise, it is usually minor and easily fixable. Most problems—especially those affecting the bipolar RF probe—occur after many uses and prolonged improper care. The good news is that these issues can often be resolved with simple troubleshooting steps, allowing you to get back to offering high-quality treatments with minimal downtime.
Please note that just because a machine has a warranty, does not give way of the machine owner taking care of and ensuring proper use of their machine. It is always important to ensure you are fully aware of the warranty of the machine and its terms.
By following the best practices outlined in this guide, you can ensure your Glow Beauty Case machine remains in top condition, giving your business the efficiency, reliability, and professional results it deserves. And remember, if you ever need assistance, our dedicated support team is always here to help!
PLEASE NOTE: If all other probes are working correctly and the machine and software are functioning as expected, then the issue is likely with the RF probe itself. Given that the bipolar RF probe is one of the most frequently used attachments for skin tightening treatments, it naturally undergoes more wear and tear over time. Always double-check the connection is secure, ensuring there are no loose cables or poor contact points. To keep your probe in optimal condition, make sure the machine and probe are well maintained, and always follow proper cleaning and storage procedures to extend its lifespan and maintain effective performance.
Keeping Your Hydra Dermabrasion Spray Gun in Top Condition
A well-maintained spray gun is key to delivering flawless hydra dermabrasion treatments. By following proper cleaning and troubleshooting steps, you can extend the lifespan of your equipment and avoid costly repairs or replacements. If your machine is out of warranty, don’t panic—most spray gun issues are fixable with regular care and attention. Always use high-quality serums, clean your machine regularly, and address minor issues promptly to keep your hydra dermabrasion treatments running smoothly.
If you need further guidance or a replacement part, consider reaching out to a trusted supplier who specialises in professional beauty equipment. Investing in the proper upkeep of your Hydra Dermabrasion Machine ensures that your business continues to thrive, offering high-quality treatments to satisfied clients.
For further information please review our Trouble Shooting & Hydra Dermabrasion PDF

Bipolar Radio Frequency RF Replacement Handle
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