Amethyst Genuine Crystal Eye Mask

Founded in 2023, Glow Beauty Case has grown into a renowned name across the UK, supplying premium CE-certified aesthetic beauty machines and devices — from RF and LED to Cavitation and Hydradermabrasion. We work with trusted manufacturers and ship from warehouses in the UK, Europe, and China, ensuring fast, reliable delivery. Our cosmetics and skincare are fully UK certified, and our dedicated UK-based aftercare team is available via live chat and email. You will not be disappointed with the technology, performance, or quality of our products.

All orders have a processing time of 1–4 working days before dispatch.

Once dispatched, estimated delivery times are as follows:

UK: 2–7 business days (Mon–Fri).

Please Note: Delivery is FREE. Tracking is provided via email once your order ships. Customs duties and clearance delays may apply. All Times are given as estimates and are not guaranteed.

At Glow Beauty Case, we work with three trusted global manufacturers to ensure every product we supply is fully compliant with both UK regulations. As we serve customers across multiple countries, our products are stored in warehouses in the UK, across Europe, and in China, with all orders shipping from these locations at no additional cost to you. We use premium courier services including DHL, DPD, UPS, Royal Mail, Evri, EQuick, and Yun Express to ensure your order arrives in pristine condition. If you have any questions or concerns about your order, please don't hesitate to contact us.

Returns: We offer a 14-day returns window from receipt. Change of mind returns are at the customer's cost, including postage and any customs fees. For faulty or damaged items, contact us within 14 days with MP4 video(s) and photographs — do not send anything back without contacting us first, as our registered address is not manned and items sent there will be returned to sender. If your order has not arrived within the estimated window, please contact us within 30 days of dispatch before raising any dispute.

Worry Free Insurance is available to add at checkout, providing cover for loss, damage, and delays in transit. We strongly recommend this for all orders, and consider it essential for orders valued over £250.

Where Worry Free Insurance has not been purchased, our liability for transit-related issues is limited to the terms set out in our returns and shipping policy. All non-delivery claims are subject to our Declaration of Non-Delivery process, which you agree to upon purchase.

Cancelation Requests: Our order processing system is fully automated; orders may only be cancelled within 2 hours of placement, and whilst we will endeavour to process cancellation requests made within this window, we cannot guarantee success, as no cancellation can be accepted once an order has been processed or dispatched.

Contact Us: You can contact our UK-based support team via live chat or email at hello@glowbeautycase.co.uk. Our support office is open Tuesday to Friday 9:30am–3:00pm and Saturday 10:30am–1:00pm. Please always contact us before raising a dispute with your bank or payment provider — we are committed to resolving all issues directly and fairly.

Every product sold by Glow Beauty Case is covered by a manufacturer's warranty, giving you added peace of mind with every purchase. Warranty terms vary by product, so we recommend reviewing the specific terms included with your order. Should you have any concerns, our UK-based support team is available via live chat and email during opening hours to help guide you through the process.

Please ensure that you check the full Manufacture Warranty.

Does not include consumable skincare or beauty products.