Glow Beauty Case LTD

Yes—each device is CE-certified and comes with clear instructions and optional training (sent to you in digital form via email).

Cheaper devices sold on online marketplaces by individual resellers are often made from inferior materials with poor manufacturing standards. These machines are designed to imitate professional-grade models, misleading customers into believing they are buying the same quality. In reality, many lack compliant components, CE certification, warranties, and aftercare support. This leaves you exposed with no protection if the device fails or causes harm (your insurance will not cover you if your machine has no full CE & RoHS certification).

By contrast, our machines are fully CE-certified, supplied with warranties, and backed by UK-based training and support, giving professionals complete confidence and peace of mind when using them in their business.

Unlike online sellers who disappear after the sale, Glow Beauty offers UK-based aftercare, replacement parts, and warranty support. We’re invested in your business success, not just a one-time transaction.

Professional clients trust treatments carried out with safe, certified technology. A CE-certified machine builds confidence, allows you to charge higher prices, and keeps your salon legally protected — something online marketplace devices simply can’t offer.

We ship internationally, including to the United Kingdom, all EU countries, Switzerland, Norway, and Australia.

All orders are processed within 1–4 working days. Once dispatched, delivery times vary by destination as outlined below:

Estimated Delivery Times

• United Kingdom: 2–7 working days
• EU Countries: 6–13 working days
• Switzerland & Norway: 6–13 working days
• Australia: 6–15 working days

Please note that the above timeframes apply to physical products only. All time frames provided are estimates and not guaranteed though most product do arrive well within this stated time frame.

Digital products, including eBooks and selected beginner courses, are delivered instantly via email.

For Accredited Diploma Courses, enrolment is required. This is typically completed promptly during our opening hours; however, orders placed outside of these times may take up to 24–48 hours to be processed. Please ensure that the correct email address is provided at checkout, as this will be used for course enrolment.

See our Shipping page for further details.

Yes—full details are available in our Refund Policy page.

WEEE stands for Waste Electrical and Electronic Equipment. Being WEEE registered means we are officially part of the UK’s national recycling scheme for electrical items. This does not mean we collect old machines from customers. Instead, it means we ensure that any electrical products we place on the UK market (such as our professional beauty machines) are accounted for within the scheme, and that any faulty items returned to us are disposed of or recycled in the correct way.