Delivery Information - New

Delivery Information:

Thank you for choosing Glów Beauty (https://glowbeautycase.co.uk), for your beauty needs. As a proud subsidiary of Glów Beauty Inc., we are a registered trader operating within the UK.  Please take a moment to familiarize yourself with our shipping policy, which specifically applies to products ordered within the United Kingdom and Europe.

 

Below, you will find important details regarding our delivery process:

• Order Processing: Orders take 1/2 business day to process within our system.
• Shipping to the UK: Your items will be delivered within the UK, with shipping times typically ranging from 3 to 9 business days. Please note that weekends and holidays are not included in this timeframe.
• Tracking Numbers: Once your order is placed, you can anticipate receiving your tracking number within 1 to 2 business days. This tracking number will enable you to monitor the status of your shipment throughout its journey to your doorstep.
• Overseas Shipping: At present, we are unable to facilitate shipping to destinations outside of the UK. We apologize for any inconvenience this may cause and appreciate your understanding.
• Supplier Location: Our trusted suppliers are based around the world in the UK, Germany and China . Therefore, your items will be dispatched directly from these locations to your specified address within the UK.
• Tracking Activation: Please be aware that your tracking number will only become active once your item has entered the UK. Until that point, your tracking information may not display any updates.
  
• Delivery Factors Beyond Our Control: It's important to note that while we strive to ensure prompt delivery, we have no control over potential delivery delays, customs delays, and/or customs charges that your order may incur. We appreciate your patience and understanding in such instances.
• Please Note: Estimated ship timelines do not include handling/production time (which is approx. x1 business day).

At Glów Beauty, we are committed to providing a seamless and efficient delivery experience for all our valued customers. If you have any further inquiries or require assistance with your order, please don't hesitate to reach out to our dedicated customer service team.

Please be aware that, in general, delivery times typically align with the earlier timeframe specified in our estimation. However, if the item contains a battery, this may extend the delivery period to the later end of the outlined timeframe.

* All orders are shipped directly from our suppliers around the world in the UK, Europe, China and Germany.  Glow Beauty has no control over the time these countries take to pass items through customs.  Please note that due to this, these delivery times are given as estimates and are in no way guaranteed.

Thank you for choosing Glów Beauty. We appreciate your support.  If you do need any further assistance, or have questions regarding this policy, please contact us.

Warm regards, 

The Glów Beauty Team